The Nigeria Civil Aviation Authority (NCAA) has imposed a ₦6 million sanction on Saudi Airlines for violations related to consumer protection regulations.
In a statement, the NCAA said the penalty became necessary after the airline failed to fully address several outstanding issues and comply with determinations made by the authority despite being granted extended time to resolve them.
The regulator noted that it had previously intervened to prevent a crisis involving the airline at the Nnamdi Azikiwe International Airport and had provided support to facilitate compliance. However, the sanction was imposed to enforce adherence to Part 19 of the NCAA Regulations 2023.
The NCAA expressed hope that the action would encourage Saudi Airlines to improve its operations in Nigeria, stressing that passengers travelling to and from the country deserve to be treated with respect and afforded adequate protection.
The authority reaffirmed its commitment to supporting Saudi Airlines and other carriers operating in Nigeria to achieve optimal operational standards while ensuring compliance with aviation regulations.
“The Nigeria Civil Aviation Authority has sanctioned Saudi Airlines to the tune of six million naira for consumer protection-related infractions.
‘Having supported the airline to avert violence at the Nnamdi Azikiwe International Airport a couple of months back, and allowing the grace of extended time to resolve several pending issues as well as determinations by the CAA, this sanction is necessary to ensure compliance with Part 19 of the NCAA Regulations 2023. It is also hoped that the airline will improve, exponentially, its Nigeria operations.
“Paying passengers travelling to/fro Nigeria need to feel protected and respected by the carrier. The NCAA will continue to support Saudi, and every other airline, to operate at optimal capacity.”, the statement read.
One Comment