Dana Air Signs Training MOU with Crew Training Institute

Dana Air has signed an MOU with Crew Training Institute (CTI) for customer service efficiency, poise, etiquette and finishing school training for it’s Frontline employees.

According to the Chief Operating Officer of Dana Air, Ememobong Ettete, ”Dana Air is committed to always raising the bar of it’s standards across every facet of our operations and this is one step we would continue to take to take to ensure excellent service delivery to our customers.

-Advertisement- Place Your Advert Here

“For us, it’s not just about flying our customer safely but ensuring the experience is hitch-free, seamless and pleasant for our customers from booking to disembarkation at destination”.

IMG 20230507 WA0017

Also speaking on the partnership, the Accountable Manager of the institute, Katherine Lademo said, “we are proud to have entered this partnership with one of Nigeria’s most reputable airlines to train their frontline employees.

“This partnership will include customer service training, poise, etiquette and finishing school training and this also confirms the airline’s commitment to continue to up the ante in terms of standards across its operations”.

-Advertisement- Place Your Advert Here

”Crew Training Institute is one of Nigeria’s most reputable aviation training schools wholly owned and run by ICAO certified and seasoned aviators with experience and training from Virgin Group, lademo added.

ALSO READ -  Food and Beverage Show Will Save Marketers Travelling Expenses - Nwawuzie

Ismail Aniemu

Ismail Aniemu, Publisher of JournalNG and ghost writer, is a maritime journalist of over two decades' of practice with multidisciplinary background. He holds a masters degree in Transport Management from Ladoke Akintola University of Technology(LAUTECH) with bias for logistics. He is also an alumnus of the Times Journalism Institute where he obtained a post graduate diploma in Journalism. Email:

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button